Design Associate

Posted: 02/08/2024

Company Description
Floor Coverings International is North America's leading in-home designer flooring brand. We specialize in personalized residential and commercial flooring selection, design, and installation. Our company prides itself on creating a discernible difference from other flooring companies, providing unparalleled quality and craftsmanship to our clients. Our franchise office is in Plainfield, IL, but we serve customers in Joliet, Shorewood, Oswego, Plainfield, Romeoville, and other surrounding towns.

Role Description
This is a full-time Design Associate role in a hybrid work environment. As a design associate, you will be responsible for communicating with clients, managing projects, creating and presenting proposals, and coordinating installations. This position requires travel (a company van will be supplied) across our region to complete in-home appointments and provide proposals to customers on-site. The work van provided will carry samples of all flooring products we can order for our customers so they can view the products in their own homes during the appointment.

•Act as the single point of contact to the customer for all types of flooring service requests
•Coordinate installation time and communicate schedule with the Office Manager
•Communicate customer needs/expectations to the Install Manager to make jobs go smoothly
•Ability to maintain customer relationships and develop key referral sources to generate ongoing business
•Develop business partner relationships for ongoing business
•Generate leads through networking and prospecting to supplement company-provided leads

•Valid U.S. Driver's License and clean driving record
•Willingness to complete background checks and drug screenings
•Ability to work some weeknights and weekends, holidays are optional
•Build a network to provide a minimum of 3 leads/consultations a week
•2+ years of in-home or outside sales experience
•Doesn't engage in any tobacco products use
•Motivated to advance to a sales manager position, with responsibilities including recruitment, hiring, training, and management of a sales team

•Excellent communication skills with the ability to interface with clients, vendors, and colleagues
•Strong project management skills with attention to detail and the ability to meet deadlines
•Ability to work both independently and collaboratively
•Self-motivated individual with a positive attitude
•Time management and organizational skills
•An interest in making a six-figure income and willingness to work to get it
•A competitive nature with a drive to succeed, a 'hunter mentality'
•Strong problem-solving and negotiation skills.
•Ability to use competitive drive and determination to meet and exceed sales targets

Relevant skills and qualifications that would be beneficial:
•Knowledge of Shaw, Hartco, Engineered Hardwood, Cali, and Paramount flooring/products
•Experience with flooring or related industry
•Flexibility and willingness to learn new skills
•Highly developed interpersonal and communication skills
•Strong organizational skills and attention to detail
•Possess values of integrity and honesty

•Base + Commission
•Paid training provided
•Full-time, flexible hours- some evenings and weekends required
•PTO available after one year of employment
•Annual company convention in Mexico (if annual sales meet or exceed sales goal)
•Company van (mobile showroom) for work appointments (gas and regular maintenance covered by owners)
•Company attire
•Family culture

Earning potential averages $60,000-$80,000+ with uncapped commission pay.
**30% of our first-year Design Sales Associates made over $100,000K last year***

What Makes The Ferguson Team Special?
Woman-owned small business
Proudly donating flooring to Habitat for Humanity
Recipient of the 2023 Nextdoor Neighborhood Faves
Screened and Approved by HomeAdvisor
Members of Plainfield/Shorewood and New Lenox Chambers of Commerce
Sponsors of local teams from y-ball to high school
5/5 star rating
Successfully operating since 2019
Strong roots, strong business practices, strong customer base, strong community

If you enjoy finding solutions to make people’s lives more enjoyable and want to work for a top-notch company that is customer-centered, apply today! We welcome the opportunity to learn more about you!

Employment Type